What sets us apart?
The powerful combination of People, Process and Technology is key to our approach.
Supporting healthcare providers to maximise resources, minimise costs and optimise the efficient delivery of patient care
Our people underpin everything we do. We work hand-in-hand with our partners, typically with a dedicated onsite resource, delivering results as one joined-up team.
We excel at change management, candidate attraction and engagement, and flexibility is key to our approach.
We shape our solutions to meet your specific needs, with a range of procurement and implementation options that can be tailored to suit your immediate organisational requirements.
Our Expertise – Key People
Mick Whitley – Chief Commercial Officer
Mick is highly experienced with a thorough understanding of international health and staffing markets, gained through 20 years in strategic roles for some of the world’s largest healthcare staffing companies.
Helen Kelly – Managing Director
With 17 years of Director-level healthcare experience, Helen is responsible for ensuring the efficient delivery of our workforce solutions and the realisation of ongoing benefits for over 50 UK clients.
Helen Pendlebury – Director of Client Services
With over 20 years of industry experience, Helen excels at building trusted partnerships with our NHS clients. She has a broad understanding of procurement and key skills in contract negotiation and customer relationship management.
Laura O’Meara – Director (London & South)
With a proven reputation for achieving process efficiencies, Laura has over 20 years of healthcare staffing and operational management experience. She recently managed the UK’s largest ever healthcare MSP contract with the UKHSA.
Sue Ainley – Head of Client Marketing
With over 25 years of marketing experience, Sue is competent at designing and implementing innovative candidate attraction and engagement strategies to support our clients to safeguard the delivery of care.
Rachael Mullen – Head of Implementation
Rachael is a qualified Prince2 Practitioner with over 15 years experience overseeing large scale implementations and managing the critical organisational changes needed to transform the utilisation of healthcare workforces.
Nick Dacres – Workforce Development Manager
As an experienced Staff Bank specialist, Nick is skilled at supporting NHS employers to reduce agency spending and develop and optimise their use of local and regional flexible workforce resource pools.
Luke Byers – Supply Chain Manager
With over 10 years of healthcare industry experience, Luke is skilled at collaborating with our extensive network of suppliers and analysing operational performance to ensure quality and safety levels are consistently maintained.
“The Litmus team have transformed our approach to temporary staffing, delivering significant savings and substantially reducing rates whilst achieving a consistently high fill rate of over 97%”
– Director of HR and OD
Our Process
Litmus teams are skilled at streamlining operations and driving efficiencies across all departments, delivering savings with robust policies and stringent rate control.
Flexibility
Our process is specifically tailored to your requirements. We consider the entire end-to-end process, using both high-level data insights and an understanding of individual quirks at department level to inform the plan.
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Change management
We place a great deal of emphasis on change management and implementation, taking the time to assess and review current ways of working and provide the right levels of support to embed new processes across the complete user chain.
Improved efficiency
At the core of our process approach is efficiency. Over the years we have worked closely with our clients to refine the delivery of our solutions, ensuring efficiency across all measures; people, spend, technology.
Evolve and improve
We practice what we preach and are always looking for ways to improve the solution to provide further efficiencies and cost-savings for our clients.
“Really helped us to improve our staffing operations, consistently providing insight, excellent fill rates and 100% DE efficiency year on year”
– Director of Workforce
Technology
We take a uniquely flexible approach to the way we use technology to support the delivery of our healthcare staffing solutions.
We put the needs of our healthcare customers first, ensuring that whatever technology solution is needed, operational change is managed carefully, and disruption is minimised.
We will underpin our people-led solutions with your technology of choice, be that an existing or preferred e-rostering system, or Litmus’s proven Staff Bank and Direct Engagement-enabled Vendor Management System (VMS).
Our teams have specialist training on a wide range of rostering and staffing systems and apps. We’re accustomed to wrapping our people and processes around third-party systems, particularly in NHS settings. We’re also experienced at implementing collaborative technology solutions, where apps and systems are needed to harmonize rates across linked regional organisations or services.
Where something doesn’t exist, or a bespoke configuration is required, we can build bespoke APIs and leverage our strategic partnership agreements with key healthcare technology suppliers.
Whatever your system of choice , Litmus will ensure that the technology supports the best possible experience for bank workers, operational teams and managers, with accessible mobile apps to facilitate shift notifications, skills mapping, self-booking, and timesheeting.
Our specialist data analytics teams will also configure reports and generate the insights needed to accurately predict demand and align staffing levels.
Monthly reports are built to match NHSE reporting requirements as standard, with drill-down functionality to facilitate more bespoke and detailed data reporting needs.
A finalist in two categories in the HSJ Partnership Awards 2020 (Staff Bank)
Contact us to find out more
